XPULZ Organizer Terms

Effective date: 6 October 2026

In short

These terms apply when you run tournaments or a community on XPULZ for an organization, on top of the player Terms of Service.
You are responsible for your tournaments: lawful rules, permits, the prizes you advertise and fair play.
The data of your participants is not yours to reuse. You see what your tournaments need, for the purposes players were told about, and nothing else: no unrelated marketing, no sale, no advertising audiences, no AI training.
The organizer tools are free. A paid service, such as a white-label platform, exists only under a separate signed agreement, which sets its price and its term.
We give you 30 days' notice before a material change to these terms.
Swiss law applies; disputes between businesses go to the courts of Zurich.

1 Scope

These terms are a contract between XPULZ Gaming GmbH, Fällandenstrasse 3c, 8124 Maur, Switzerland (UID CHE-166.807.703) ("XPULZ", "we") and the organization that uses XPULZ to run tournaments, leagues or a community ("you", the Organizer). Words defined in the player Terms of Service, such as Brand Customer and Tournament Operator, have the same meaning here.

They apply on top of the Terms of Service and the Privacy Policy. A signed agreement with XPULZ, such as an enterprise, white-label or data-processing agreement, prevails over these terms for what it covers.

The person who accepts these terms confirms that they may bind the organization. If you organize as an individual and not as a business, the mandatory protections that consumer law gives you remain, whatever these terms say.

2 Your organizer account

Use a valid email address, and keep your contact details up to date.
Give your staff only the permissions they need, and remove access when someone leaves.
Keep your logins safe and tell us at once if you suspect unauthorized access.
You are responsible for what is done through your organizer account.

3 Running your tournaments

You are responsible for the tournaments you organize, and in particular for:

clear and lawful rules, published before players commit: eligibility, format, schedule, scoring, disputes, prizes, cancellation;
the permits, authorizations and publisher licences your events need, including the rules of the games you run;
paying the prizes you advertise, on the conditions you announced;
running the competition fairly and answering disputes within a reasonable time;
the age limits and child protections that apply to your audience and your country.

XPULZ is for competitions of skill. You must not use it for gambling, betting, lotteries or any other activity that needs a licence you do not hold. When an entry fee or a prize is involved, checking that your event is lawful where it runs is your responsibility.

XPULZ provides the platform and answers for it. We do not take on your obligations as organizer by providing the platform, and we do not guarantee your prizes unless we say so explicitly.

4 Participant data

Roles. For each activity, we determine with you, according to the facts, who decides why and how data is used (controller) and who acts on instructions (processor). XPULZ is a processor for what it does solely on your documented instructions, and a controller for its own purposes. Where you and XPULZ decide something together, the joint responsibilities are documented. Paying for the platform or running the tournament does not decide the role on its own.

Before you receive participant data, the required data-processing, data-sharing or joint-controller agreement, and the transfer safeguards it needs, must be in place.

You must, for what you do with the data:

give participants an accurate privacy notice: who you are, purposes, data, recipients, countries of access, retention and rights;
access only what your approved purposes need, and limit your staff's permissions accordingly;
have a legal basis and obtain the permissions the law requires before any use;
keep the data secure, accurate where needed, and only for the approved period;
keep the records the law requires, answer rights requests, and cooperate with us on incidents and complaints;
respect the restrictions that game publishers and integrations put on their data.

What the data is for. Ordinary access serves registration, eligibility, running the competition, disputes, safety and prizes, as disclosed to participants. It does not allow marketing, enriching a customer database, profiling across tournaments, selling data, uploading it to advertising audiences or passing it to sponsors.

Any other use needs our prior agreement, a legal basis, clear information to participants, the separate permission the law requires and an approved transfer route. A marketing choice names you and the purpose, and is never a condition for taking part. You may never export for marketing, or target with profile-based advertising, users known to be under 18.

You must not use participant data received through XPULZ to train general-purpose AI models, unless a separate written agreement expressly allows that specific lawful use with all required protections.

Transfers. Storage abroad, remote access and onward disclosure follow the agreed countries, recipients and protections. A download or an API export is subject to the same limits as dashboard access.

Incidents. Each party tells the other without undue delay about a personal-data incident affecting the shared processing, gives the information needed to assess it, and meets the more specific deadlines of the applicable agreement. Each party makes its own notifications to authorities.

End of access. When your access or the purpose ends, you return or securely delete the data as the agreement requires, except the records the law requires or allows you to keep for a documented purpose. The limits on access and use continue for what you keep.

We can immediately restrict an export or any other processing where reasonably necessary to stop a suspected unlawful disclosure or a serious security risk. A commercial cure period never obliges anyone to continue unlawful processing.

5 Price

The organizer tools on xpulz.com are free. We will not start charging for them without telling you at least 30 days in advance, and you are never charged for anything you did not order.

A paid service, such as a white-label platform under your own brand, is provided only under a separate agreement signed with XPULZ. That agreement sets the price, the billing, the term, the renewal, the cancellation and any refund, and it prevails over these terms for what it covers.

6 Ending your use

You can stop using the organizer tools and close your organizer account at any time by writing to info@xpulz.com from the account's email address.

If you collected entry fees from players, their refund rights remain your responsibility, also after you stop (player Terms of Service, section 7).

7 Using your organization's name

We may name your organization, and show its logo, as a customer reference on xpulz.com and in our communications with prospects. You can refuse or withdraw this at any time by writing to info@xpulz.com, and we then stop at the next update of the material concerned. We never use the name or image of an individual this way without their separate permission.

8 Changes to the service and to these terms

We can change the service for security, legal compliance, compatibility or improvement. If a change materially reduces a service you pay for under a separate agreement, that agreement says what you can do.

We give at least 30 days' notice before making a material change to these terms, except for an urgent legal or security reason. If you do not accept the change, you can stop using the organizer tools before it applies. Your silence is not acceptance of a change that the law requires you to agree to.

9 Liability

Each party answers for its own obligations. Nothing in these terms limits liability for intent or gross negligence, for death or personal injury, or any liability that the law does not allow to be limited.

Between businesses, and within those limits, each party's total liability under these terms is capped at the fees you paid XPULZ in the 12 months before the event giving rise to the claim. Neither party answers for indirect loss such as lost profits, except in the cases above.

You protect XPULZ against third-party claims caused by your tournaments, your rules, your prizes, or your use of participant data in breach of section 4, and XPULZ protects you against third-party claims caused by its own breach of data protection law or of a third party's rights in the platform. The party claiming protection tells the other promptly and lets it handle the defence.

10 Suspension and termination

We can restrict or suspend an organizer account for a material breach of these terms, serious misuse, unpaid fees after notice, a legal requirement or a real risk to players or the platform. We choose a proportionate measure and, where practical, tell you why and give you a chance to fix the problem first. We can act at once if waiting would create a serious risk or break the law.

When the contract ends, you can ask info@xpulz.com, within 30 days, for an export of your own tournament information, and we provide it, unless the law or section 4 requires otherwise. Sections 4, 9 and 11 continue as long as needed for their purpose.

11 Law and disputes

Swiss law governs these terms. Between businesses, the courts of Zurich, Switzerland, have exclusive jurisdiction, unless a signed agreement says otherwise. If you organize as a consumer, the law and courts described in the player Terms of Service apply.

12 Contact

Questions, account closure and complaints: info@xpulz.com, or by post to the address in section 1.